Shipping Policy

Last updated: December 3, 2025

Welcome to SaleOutAfrica.com. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from our global ecommerce shopping platform.

By placing an order on SaleOutAfrica.com, you agree to the terms outlined below.

1. Order Processing Time

Orders are typically processed within 1–5 business days after payment confirmation.
Processing time may vary depending on the product type, seller location locally or worldwide, and order volume.
Orders are not processed or shipped on weekends or public holidays.

Once your order is processed, you will receive a confirmation email with shipping details (where applicable).

2. Shipping Locations

SaleOutAfrica.com ships products:

Within Africa
Internationally, depending on the seller and product availability

Some products may have shipping restrictions to certain countries due to customs regulations or logistics limitations. If a product cannot be shipped to your location, this will be indicated at checkout or communicated to you.

3. Shipping Methods & Delivery Time

Shipping methods and delivery timelines vary based on:

Seller location
Destination country
Selected shipping option

Estimated delivery times:

Local / Domestic shipping: 3–10 business days
International shipping: 7–21 business days

Please note that these are estimates only and not guaranteed delivery dates.

4. Shipping Costs

Shipping costs are calculated at checkout and depend on:
- Product weight and size
- Delivery location
- Shipping method selected
Any applicable shipping fees will be clearly displayed before you complete your purchase.

SaleOutAfrica.com does not hide shipping costs.

5. Customs, Duties & Taxes

For international orders:

Customs duties, import taxes, and additional fees may apply depending on your country’s regulations.
These charges are not included in the product price or shipping cost unless stated otherwise.
Buyers are responsible for any customs fees imposed by their local authorities.

6. Order Tracking

Where tracking is available:

You will receive a tracking number via email or sms once your order is shipped.
Tracking updates depend on the courier and destination country.

Please Note: Some products or shipping methods may not come with real-time tracking but you can always talk to us anytime, round the clock – 7 days a week.

7. Delays & Delivery Issues

Delivery delays may occur due to:

Customs clearance
Weather conditions
Carrier delays
Incorrect or incomplete shipping information provided by the buyer

SaleOutAfrica.com is not responsible for delays caused by third-party shipping providers, but we will assist you in resolving delivery issues where possible, just reachout to our global customer happiness team anytime.

8. Incorrect Shipping Information

Please ensure your shipping address is accurate and complete.

SaleOutAfrica.com is not responsible for:

Orders delayed or lost due to incorrect address details
Failed deliveries caused by customer-provided information

If an order is returned due to incorrect information, additional shipping fees may apply.

9. Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

Contact us within 7 days of the expected delivery date
Provide your order number and relevant details

We will work with the seller and shipping partner to investigate and provide a suitable resolution in line with our Refund & Returns Policy.

10. Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: support(at)Saleoutafrica(dot)com]
Website: https://www.saleoutafrica.com

Shipping FAQs

Where do you ship to?

We ship within Africa and internationally, depending on the shoppers location and product availability.

How long does delivery take?

Estimated delivery times:

Local shipping: 3–10 business days
International shipping: 7–21 business days

Delivery times may vary due to customs or logistics factors.

How much does shipping cost?

Shipping costs are calculated at checkout based on product weight, destination, and shipping method.

Will I receive a tracking number?

Tracking is provided where available. Some shipping methods or products we sell may not offer real-time tracking but 24/7 support will be available on all orders.